The 'Great Resignation' Is Finally Getting Companies to Take Burnout Seriously. Is It Enough?

Towards the end of last year, Anthony Klotz, a professor of business administration at Texas A&M University who studies workplace resignations, realized that a lot of people were about to quit their jobs.

A record 42.1 million Americans quit a job in 2019, according to U.S. Bureau of Labor Statistics data, but that rate dropped off during the pandemic-addled year of 2020. As 2021 approached, bringing with it the promise of effective vaccines and a return to semi-normal life, Klotz guessed that two things would happen. First, many of the people who wanted to quit in 2020 but held off due to fear or uncertainty would finally feel secure enough to do so. And second, pandemic-era epiphanies, exhaustion and burnout would drive a whole new cohort of people to quit their jobs. In a moment of inspiration, Klotz predicted that a “Great Resignation” was coming.

Now, with so many people turning in resignation letters, businesses are starting to get with the program. “There’s mass attrition and it’s very expensive for employers to keep up with the amount of people who are leaving,” says workplace well-being expert Jennifer Moss, author of the recent book The Burnout Epidemic. “Because it’s now a bottom-line issue, more organizations are jumping on board.”