Meet Jennifer Moss: Burnout Researcher, Keynote Speaker & Best-Selling Author
Translating a decade of burnout and workplace well-being research into practical strategies for leaders and organizations.
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Jennifer Moss is a burnout researcher, award-winning journalist, and best-selling author who helps leaders understand, measure, and prevent workplace burnout. As Chief Research and Strategy Officer at the Global Wellbeing Group, she leads the research function focused on translating wellbeing science into scalable, enterprise-ready solutions. She combines original research with real-world organizational experience to deliver practical strategies leaders can apply immediately.
Jennifer has partnered with Fortune 100 companies, governments, healthcare systems, and global organizations to measure well-being, diagnose cultural challenges, and design data-informed solutions that strengthen performance and employee experience. She is the former co-founder of Plasticity Labs — one of the earliest technologies to quantify employee wellbeing and convert it into actionable organizational insight. She also serves on the Global Happiness Council and contributes to their annual Global Happiness Policy Report.
Jennifer currently serves as Chief Research and Strategy Officer at the Global Wellbeing Group, where she leads research into how organizations can measure and operationalize wellbeing as a strategic business priority. This work builds directly on her decade of burnout research, her three books, and her founding experience building data-driven wellbeing platforms.
Jennifer’s latest book,Why Are We Here?, explores the future of leadership, culture, and organizational well-being. Her previous book, The Burnout Epidemic, was named by Thinkers50 as one of the 10 Best New Management Books of 2022. Her first book, Unlocking Happiness at Work, won Best Business Book of the Year in the United Kingdom. Jennifer is also a nationally syndicated columnist and frequent contributor to Harvard Business Review, Fast Company, Fortune, and Bloomberg.
Jennifer has been recognized as a Canadian Innovator of the Year, an International Female Entrepreneur of the Year, and a recipient of a Public Service Award from the Office of President Obama.
Trusted by Leading Organizations Around the World
Jennifer has partnered with hundreds of organizations—including 50+ Fortune 500 companies—to help leaders strengthen culture, improve team performance, and reduce burnout at scale. Her keynote presentations and advisory work span industries from technology and finance to healthcare and government, where she is trusted for her evidence-based insights and practical, results-driven approach.
As a regular contributor to Harvard Business Review, CNN, TIME, and The Wall Street Journal, Jennifer continues to shape the global conversation on the future of work and workplace well-being through her research, writing, and commentary.
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Watch Jennifer in Action
A glimpse into Jennifer’s keynote presence, storytelling, and research-backed insights for leaders.
Clip from Jennifer’s keynote on the science of workplace motivation.
Thought Leadership Across Major Publications
Jennifer’s insights appear regularly in top-tier outlets shaping today’s conversations on work, well-being, and leadership.
Harvard Business Review
SHRM - Better Places, Better World
CBC Happiness and Well-being Columnist
Ways Jennifer Helps Organizations
Jennifer works with leaders and teams to improve culture, strengthen performance, and reduce burnout across fast-growing companies and global organizations.
Keynotes on culture, burnout, performance, and future of work
Workshops & leadership training for teams and executives
Culture diagnostics & advisory through the Work Better Institute
LinkedIn Learning Courses
Preventing Burnout for Managers
In this course, Jennifer Moss teaches managers and leaders how to identify burnout early, understand its root causes, and reduce it effectively. Through research-backed strategies and practical tools, she guides teams toward healthier workplaces, stronger performance, and more resilient cultures.
1000’s of Recommendations.
Trusted by leaders from Google, RBC, Fidelity, and 150+ global organizations.