Workshops on Employee Happiness, Burnout, And Well-Being

“Jennifer’s deep expertise in burnout was extremely valuable to our organization. She was a voice of reason, a wake-up call to inspire awareness, understanding, and create positive change.”

2023 Burnout Workshop for Female Leaders in Business Consulting — Ernst & Young

Professional Development For Leaders and Executive Teams

Jennifer offers seven in-person or virtual workshops for leaders as a follow-up to keynotes. These workshops focus on the basics of burnout, each of the root causes of burnout, and how to solve each of them. Each session is 60 minutes, and you can book one, several, or all of the workshops.

  • In her essential workshop, Jennifer Moss, award-winning journalist and author of The Burnout Epidemic, will dispel the myths impacting our ability to prevent burnout. This workshop will provide attendees with the following takeaways:

    • What is (and isn’t) burnout

    • Analyzing the top five biggest burnout myths

    • How to identify burnout in ourselves and others

    • Leadership strategies to decrease burnout in our teams

    • Simple, easy to implement tactics to manage chronic stress in our daily lives

  • Workload has always been the leading cause of burnout, and the pandemic has only made it worse. In this imperative new workshop, Jennifer Moss, award-winning journalist and author of The Burnout Epidemic, will provide attendees with the tools to manage overwhelming acute and persistent workload. Takeaways will include:

    • The surprising ways we accumulate work

    • How to document our workload and reduce inefficiencies

    • The impact of working on urgent versus priority needs and what we can do about it

    • Communication strategies for leaders and teams to reduce overwork

    • Why ‘saying no’ doesn’t work and how to talk to your manager about your workload

    • The upstream strategies companies can implement to tackle overwork at the root

  • To be productive, happy, healthy and engaged, people need to feel a sense of agency - the ability to make autonomous decisions about the ways in which they work and live. The most successful organizations get this, but it’s not always easy to implement. Jennifer Moss, syndicated well-being columnist, and award-winning author of Unlocking Happiness at Work and The Burnout Epidemic, will provide leaders with the strategies to increase job satisfaction and engagement by implementing more flexibility.

    • The value of autonomy - (with research-backed examples and case studies)

    • The negative consequences of micromanaging for both the micromanaged and the micromanager

    • How perceived lack of control can be a diversity and inclusion problem

    • What is job crafting and how will that increase employee purpose, passion, and engagement

  • We may think we’re recognizing and rewarding the right people in the right ways, but evidence continues to show that we’re getting it wrong. And, it’s causing people to burn out. Jennifer Moss, nationally syndicated well-being columnist, and award-winning author of Unlocking Happiness at Work and The Burnout Epidemic will help leaders understand how to build more effective recognition and feedback strategies with burnout prevention at the core. Takeaways include:

    • Why lack of recognition and reward is a root cause of burnout

    • The value of healthy feedback loops and how to achieve them

    • The relationship between bias and lack of diversity in recognition strategies

    • How to build compensation programs that prevent burnout

  • Having a best friend at work increases the likelihood of staying in our jobs by 50%; it helps us to better handle both work and life stress; and our risk of burnout is reduced by 41%. There are plenty of other reasons to encourage healthy and productive relationships at work. And yet, the pandemic changed how we form and foster those same workplace friendships. As a result, loneliness is higher than ever across our global workforce.

    Jennifer Moss, nationally syndicated well-being columnist, and award-winning author of Unlocking Happiness at Work and The Burnout Epidemic will speak to attendees about the value of friendships and how we can protect them in a pandemic and post-pandemic world. In this workshop, Jennifer will discuss:

    • The business case for productive working relationships

    • Rethinking how we build friendships at work - less is more

    • How to develop psychological safety for higher-performing teams

    • Strategies for building authenticity in the workplace

    • Reconsidering our team building events - how to go deeper not broader

    • The ways to foster a sense of belonging in the workplace

  • Policies that promote diversity and inclusion have increased substantially in recent years. Even before the pandemic, many of these policies missed the key issues that increase burnout. In the pandemic, these gaps were highlighted and it generated a need to tackle this problem in new ways.

    In this workshop, Jennifer Moss nationally syndicated well-being columnist, and award-winning author of Unlocking Happiness at Work and The Burnout Epidemic will address the following:

    • Addressing diversity and inclusions strategies with burnout prevention in mind

    • Understanding the impact of the pandemic on lack of fairness related issues

    • How to ensure organizational justice in practices and performance management

    • Ensuring there are mechanisms for reporting unfair treatment at work

    • Rebuilding psychological safety in a post-pandemic world

  • A culture that encourages shared values, beliefs, and behaviours between employees and the company itself enhances overall performance and reduces burnout. Not only because purpose-driven work can act as a barrier to burnout, feeling connected to a mission can fuel engagement—a counterpoint to burnout. Our research found that during the pandemic, employees were feeling mentally and emotionally distanced from the values and goals of the organizations they worked for.

    Jennifer Moss, award-winning journalist, researcher, and author of The Burnout Epidemic, will offer strategies for renewing purpose and meaning in our people and teams. Takeaways from this workshop include:

    • How to avoid a values and skills mismatch at hiring

    • Communicating values effectively

    • Ensuring leaders are modelling the values we want to see in our teams

    • Developing a career path for overqualified employees (a major issue in our younger workforce)

    • Strategies for keeping our people connected to the mission and values during times of change or stress

Seminars

In her latest half-day seminar, Jennifer Moss, globally recognized expert in burnout and author of the book, The Burnout Epidemic, dives deeper into the root causes of burnout and the upstream strategies leaders can leverage to prevent them. Jennifer will explain how burnout is a “we” problem to solve – a result of external events, societal impacts, organizational policy, and individual mindset – not cured with self-care alone. 

Based on over a decade of research, two books on the topic, and her role as a strategist in nearly every sector of the workforce, Jennifer will offer a novel approach to preventing burnout. She will share where burnout fits into wellbeing strategies and where it needs to exist on its own. Leaders will walk away with a mix of essential strategic know-how and tactical plans to solve for burnout in their teams and across their entire organization. 

The seminar will be followed by six weeks of activities and suggested reading to help further understand the role of leaders and the organization in preventing burnout. It will also include a prescriptive, tactical plan to engage individuals and teams immediately post-event. Leaders will then be able to position their teams to decrease chronic stress and burnout, while increasing well-being in the workplace. 

Takeaways Include:

  • Identifying and de-escalating burnout conditions by learning key upstream interventions

  • Understanding the difference between a burnout strategy and a well-being strategy and why organizations need both

  • Tenets of empathetic leadership and how to help leaders become people-centered in their approach

  • Strategies for improving team well-being

  • Interventions to help build psychological fitness in leaders

Six Weeks of Independent Work

Activities and suggested reading to learn more about:

  • Gauging team stress level

  • Causes of burnout 

  • Identifying workload inefficiencies 

  • Recognizing employees more effectively to avoid burnout

  • How to check in with employees to get accurate information about their level of well-being 

  • Building psychological fitness

See Jennifer In Action

Watch the sizzle reel showcasing some of our favourite live experiences below.

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